Membership Levels

AIM Membership Levels

All AIM Members are required to meet specific criteria and work to Code of Practice that promotes high standards and consumer protection. The membership levels reflect the size of the removals business and the services they are able to offer.

There are four levels, Bronze, Silver, Gold and Platinum.


Bronze Members work to the AIM Code of Practice, use AIM approved Terms & Conditions and participate in the dispute resolution service provided by The Furniture Ombudsman. This is the basic entry level for smaller movers or younger businesses that are in the early stages of growth.



Silver Members are usually larger businesses that also work to the AIM CoP, use AIM approved T’s & C’s and participate in the dispute resolution service provided by The Furniture Ombudsman. They will employ more staff and have a record of staff training. Most Silver Members will use larger vehicles that require them to hold an Operator’s Licence.



Gold Members are as Silver, but with a dedicated office, their own warehouse (if they office storage) and BS EN 12522 or equivalent. Gold Members will usually have a fleet that includes several larger vehicles, so they can carry out larger jobs and commercial work.



Platinum Members are as Gold, with the addition of BSEN/ ISO 9001 and ISO 1401 or FIDI accredited. Platinum Members must also have an in-house Transport Manager and an international operator licence.

Platinum Members can carry out jobs of any size including national and international commercial work.




The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Phone:0208 892 0369


COVID 19 Statement

The partial lock-down in the UK has led to many movers wondering if they are required to temporarily shut down their business.

Before you make a decision, please consider the following.

The lock-down is aimed primarily at non-essential retail and leisure in an attempt to slow the spread of the virus.

Transport and freight are considered essential.


If you choose to continue working, there are a few steps you can take to reduce the risk of spreading the virus.

Follow the guidelines issued by the Government and instruct your staff to do likewise.

For domestic removals, clean all door handles and handrails, etc at both premises with an appropriate sanitiser.
Frequently clean all equipment (including vehicle cab interiors) with soap and water or a sanitiser.
Only send the minimum number of staff required (usually 2) to complete the job.
Request from the customer that they ask family and friends to stay away during the move.
Ask the customer to keep their distance during the move.
Don’t do home-visit surveys. Conduct surveys over the phone or by video call.

AIM believes that you should avoid all unnecessary work, but carry out essential work if possible.

AIM can’t and won’t tell you whether you should close your business. That is your decision.