Archive for the Removal Trade news Category

Five New Members

Matthew James Removals & Storage Ltd We are pleased to announce that Matthew James has joined AIM as a Platinum Member and Sponsor. As a member and sponsor of AIM, Matthew James Removals is pro-active in raising service levels and standards within the industry, particularly in the

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Dispute Resolution Service

Dispute Resolution Service Over the last few months AIM has been working hard to find the best supplier of Dispute Resolution services for all our members. We have identified one such provider and negotiated a deal that would benefit all AIM members and their customers. Once implemented,

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Merry Christmas

  Merry Christmas from all at AIM We wish all our readers a very merry Christmas and a prosperous New Year.   AIM Partners with ReloAdvisor ReloAdvisor is a premium lead generator for international moves. They only recommend removals companies that are members of a legitimate Trade

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AIM Workshop

  GDPR – One Year On It has now been a year since the General Data Protection Regulations came into force and the impact has been negligible. As far as we at AIM are aware, the GDPR has caused no significant problems for movers in the UK.

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Are Your Ts & Cs Current?

Are Your Ts & Cs Current? As a removals company grows and develops, new practices and policies are put in place. Sometimes this can be done by verbal instruction, particularly in smaller offices where writing a memo to pass across a desk to the only other staff

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Removals Insurance and IPT Rise

Insurance Premium Tax Changes The rate of Insurance Premium Tax (IPT) increases on Saturday, 1st October 2016 from 9.5% to 10%. This means all movers that sell insurance need to increase the rate as from tomorrow. For those using removals administration software, settings will need to be

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Complaints & Communication

Complaints & Communication Considering the nature of our business, complaints about (and to) removals companies are quite rare. That’s why they seem like such a big deal when they happen. Maintaining a good reputation is a major part of growing a business and having a good, well

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Mover of the Year

Movers of the Year 2016 We are pleased to announce the winners of the AIM Mover of the Year Awards. The Commercial Mover of the Year 2016/17/18 is Ark Relocation. The Domestic Mover of the Year 2016 is All Moves UK Ltd. The AIM Mover of the

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Removals Software

Removals Software There are many benefits to using a software system designed specifically for removals administration. Having everything, (from enquiry to acceptance) tracked and stored in one application saves a lot of time and helps to eliminate administration errors. Removals Manager are offering all AIM members a

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The Value of Membership Logos

At AIM we offer far more to our members than just the logo, but that implies the logo itself is not a valuable asset. This is not the case – particularly when the logo is displayed on a website. Removals customers will usually do some research on

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Address:

The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Twickenham,
TW1 1DG
Phone:0208 892 0369

Newsletter

COVID 19 Statement

The partial lock-down in the UK has led to many movers wondering if they are required to temporarily shut down their business.

Before you make a decision, please consider the following.

The lock-down is aimed primarily at non-essential retail and leisure in an attempt to slow the spread of the virus.

Transport and freight are considered essential.

See https://www.gov.uk/government/publications/covid-19-guidance-on-freight-transport/covid-19-advice-for-the-freight-transport-industry

If you choose to continue working, there are a few steps you can take to reduce the risk of spreading the virus.

Follow the guidelines issued by the Government and instruct your staff to do likewise.

https://www.gov.uk/coronavirus

For domestic removals, clean all door handles and handrails, etc at both premises with an appropriate sanitiser.
Frequently clean all equipment (including vehicle cab interiors) with soap and water or a sanitiser.
Only send the minimum number of staff required (usually 2) to complete the job.
Request from the customer that they ask family and friends to stay away during the move.
Ask the customer to keep their distance during the move.
Don’t do home-visit surveys. Conduct surveys over the phone or by video call.

AIM believes that you should avoid all unnecessary work, but carry out essential work if possible.

AIM can’t and won’t tell you whether you should close your business. That is your decision.