Dispute Resolution Service Over the last few months AIM has been working hard to find the best supplier of Dispute Resolution services for all our members. We have identified one such provider and negotiated a deal that would benefit all AIM members and their customers. Once implemented,
Read more →Merry Christmas from all at AIM We wish all our readers a very merry Christmas and a prosperous New Year. AIM Partners with ReloAdvisor ReloAdvisor is a premium lead generator for international moves. They only recommend removals companies that are members of a legitimate Trade
Read more →GDPR – One Year On It has now been a year since the General Data Protection Regulations came into force and the impact has been negligible. As far as we at AIM are aware, the GDPR has caused no significant problems for movers in the UK.
Read more →Are Your Ts & Cs Current? As a removals company grows and develops, new practices and policies are put in place. Sometimes this can be done by verbal instruction, particularly in smaller offices where writing a memo to pass across a desk to the only other staff
Read more →Insurance Premium Tax Changes The rate of Insurance Premium Tax (IPT) increases on Saturday, 1st October 2016 from 9.5% to 10%. This means all movers that sell insurance need to increase the rate as from tomorrow. For those using removals administration software, settings will need to be
Read more →Complaints & Communication Considering the nature of our business, complaints about (and to) removals companies are quite rare. That’s why they seem like such a big deal when they happen. Maintaining a good reputation is a major part of growing a business and having a good, well
Read more →Movers of the Year 2016 We are pleased to announce the winners of the AIM Mover of the Year Awards. The Commercial Mover of the Year 2016/17/18 is Ark Relocation. The Domestic Mover of the Year 2016 is All Moves UK Ltd. The AIM Mover of the
Read more →Removals Software There are many benefits to using a software system designed specifically for removals administration. Having everything, (from enquiry to acceptance) tracked and stored in one application saves a lot of time and helps to eliminate administration errors. Removals Manager are offering all AIM members a
Read more →At AIM we offer far more to our members than just the logo, but that implies the logo itself is not a valuable asset. This is not the case – particularly when the logo is displayed on a website. Removals customers will usually do some research on
Read more →B2B Contracts – Buyer Beware Unlike with consumer contracts, the laws for business to business contracts offer very little protection to the buyer. If, as a consumer, you purchase a product or service that is not delivered as specified in the contract, you have a range of
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