Archive for the Removals News Category

Five New Members

Matthew James Removals & Storage Ltd We are pleased to announce that Matthew James has joined AIM as a Platinum Member and Sponsor. As a member and sponsor of AIM, Matthew James Removals is pro-active in raising service levels and standards within the industry, particularly in the

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Dispute Resolution Service

Dispute Resolution Service Over the last few months AIM has been working hard to find the best supplier of Dispute Resolution services for all our members. We have identified one such provider and negotiated a deal that would benefit all AIM members and their customers. Once implemented,

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Merry Christmas

  Merry Christmas from all at AIM We wish all our readers a very merry Christmas and a prosperous New Year.   AIM Partners with ReloAdvisor ReloAdvisor is a premium lead generator for international moves. They only recommend removals companies that are members of a legitimate Trade

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AIM Workshop

  GDPR – One Year On It has now been a year since the General Data Protection Regulations came into force and the impact has been negligible. As far as we at AIM are aware, the GDPR has caused no significant problems for movers in the UK.

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Owning Your Data

Owning Your Data The data you collect while running your business is a valuable commodity. A commodity is something that has intrinsic value and can therefore be sold and anything that has a resale value also has a risk of theft. We don’t usually see our data

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ECMT – Driving in the EU after Brexit | DVSA Roadside Payments

ECMT – Driving in the EU after Brexit.   If the UK leaves the EU without a deal, movers will need extra documentation to drive in the EU and EEA. The current documentation may cease to be recognised after 29th March 2019. Fortunately, there is guidance available

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Complaint Handling and Reputation

Complaint Handling and Reputation Before joining AIM, an applicant’s complaint procedure is checked to ensure it meets certain standards because a strong complaints procedure is vital for protecting a company’s reputation. Every business receives complaints, either directly (by phone, letter or email), or indirectly via social media

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Avoiding Overloading

Avoiding Overloading In recent years, many movers have decreased their vehicle sizes in favour of 3.5T vans. This trend, (originally due to HGV driver shortages) is likely to increase with the introduction of more Low Emission Zones throughout the UK. A standard 3.5T van only has a

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Movers & Storers Show | Google Update

The Movers & Storers Show The Movers & Storers Show is totally independent and open to all movers, whether they are a member of a trade body or not. This year, the show will be in Manchester on 21st & 22nd November. Of course, AIM will have

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Should Removals Insurance be Mandatory?

Should Removals Insurance be Mandatory? In the UK removals industry, the majority of movers offer removals insurance as an option. The standard practice is to inform the customer that the alternative to removals insurance is a limited liability of (usually) £40.00 per item. This can often be

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Address:

The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Twickenham,
TW1 1DG
Phone:0208 892 0369

Newsletter

COVID 19 Statement

The partial lock-down in the UK has led to many movers wondering if they are required to temporarily shut down their business.

Before you make a decision, please consider the following.

The lock-down is aimed primarily at non-essential retail and leisure in an attempt to slow the spread of the virus.

Transport and freight are considered essential.

See https://www.gov.uk/government/publications/covid-19-guidance-on-freight-transport/covid-19-advice-for-the-freight-transport-industry

If you choose to continue working, there are a few steps you can take to reduce the risk of spreading the virus.

Follow the guidelines issued by the Government and instruct your staff to do likewise.

https://www.gov.uk/coronavirus

For domestic removals, clean all door handles and handrails, etc at both premises with an appropriate sanitiser.
Frequently clean all equipment (including vehicle cab interiors) with soap and water or a sanitiser.
Only send the minimum number of staff required (usually 2) to complete the job.
Request from the customer that they ask family and friends to stay away during the move.
Ask the customer to keep their distance during the move.
Don’t do home-visit surveys. Conduct surveys over the phone or by video call.

AIM believes that you should avoid all unnecessary work, but carry out essential work if possible.

AIM can’t and won’t tell you whether you should close your business. That is your decision.