Dispute Resolution Service Over the last few months AIM has been working hard to find the best supplier of Dispute Resolution services for all our members. We have identified one such provider and negotiated a deal that would benefit all AIM members and their customers. Once implemented,
Read more →Merry Christmas from all at AIM We wish all our readers a very merry Christmas and a prosperous New Year. AIM Partners with ReloAdvisor ReloAdvisor is a premium lead generator for international moves. They only recommend removals companies that are members of a legitimate Trade
Read more →GDPR – One Year On It has now been a year since the General Data Protection Regulations came into force and the impact has been negligible. As far as we at AIM are aware, the GDPR has caused no significant problems for movers in the UK.
Read more →Owning Your Data The data you collect while running your business is a valuable commodity. A commodity is something that has intrinsic value and can therefore be sold and anything that has a resale value also has a risk of theft. We don’t usually see our data
Read more →ECMT – Driving in the EU after Brexit. If the UK leaves the EU without a deal, movers will need extra documentation to drive in the EU and EEA. The current documentation may cease to be recognised after 29th March 2019. Fortunately, there is guidance available
Read more →Complaint Handling and Reputation Before joining AIM, an applicant’s complaint procedure is checked to ensure it meets certain standards because a strong complaints procedure is vital for protecting a company’s reputation. Every business receives complaints, either directly (by phone, letter or email), or indirectly via social media
Read more →Avoiding Overloading In recent years, many movers have decreased their vehicle sizes in favour of 3.5T vans. This trend, (originally due to HGV driver shortages) is likely to increase with the introduction of more Low Emission Zones throughout the UK. A standard 3.5T van only has a
Read more →The Movers & Storers Show The Movers & Storers Show is totally independent and open to all movers, whether they are a member of a trade body or not. This year, the show will be in Manchester on 21st & 22nd November. Of course, AIM will have
Read more →Should Removals Insurance be Mandatory? In the UK removals industry, the majority of movers offer removals insurance as an option. The standard practice is to inform the customer that the alternative to removals insurance is a limited liability of (usually) £40.00 per item. This can often be
Read more →DVSA Tester Shortage Movers are increasingly finding it difficult to book annual vehicle tests, which has resulted in some trucks being taken off the road. Scott, from Central Moves said, “I’ve never had this before. I tried booking annual tests and couldn’t get booked in for several
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