Director Profile – Gordon Rafferty | What is GDPR?

2018 Annual General Meeting

The first AGM for the Association of Independent Movers will be held at Luton at the end of February. The details are yet to be confirmed and the official announcement will be sent to all AIM members, closer to the date.

The Association of Independent Movers is a not-for-profit, owned by its members and the AGM will be the first chance for members to meet with the Board of Directors to discuss important issues.

AIM Director Profile – Gordon Rafferty

Domestic Mover of the Year 2017
Gordon started working in the industry over 15 years ago, when he left his regional sales job to start a removals business.

Starting out with a van, himself and one porter, he has gradually increased his fleet and staff to what it is today. With eight vehicles and 17 staff, his company, All Moves (UK) Ltd is a frequent winner of the AIM Mover of the Month Award and has won the Domestic Mover of the Year Award for the last three consecutive years.

“Customer service is always a high priority”, says Gordon, “which leads to happy customers, good reviews and recommendations. This is how All Moves wins awards and how I’ve grown my business to what it is today.”

Gordon joined the Alliance of Independent Movers in 2015 and became a Director of the Association of Independent Movers in November 2017.

What is GDPR?

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and legislation that mirrors GDPR will replace the 1988 Data Protection Act after we leave the EU.

The GDPR comes into effect on 25th May 2018 and will affect all companies that collect, store and use personal data. However, companies that employ less than 250 people will be far less affected.

Generally, a small business of less than 250 people will not need to appoint a Data Protection Officer and will not be required to document their processing activities to the same degree. This does not mean the GDPR can be ignored by small businesses. There is still much that they need to consider and prepare for.

What constitutes personal data?

Any information related to a natural person or ‘Data Subject’, that can be used to directly or indirectly identify the person. It can be anything from a name, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer IP address.


Personal Data includes all information kept about employees, job applicants, customers and any other natural person.

Although the new legislation doesn’t come into effect until May, it is worth starting to prepare now.

The first logical step is to ascertain what data your business keeps, where it is kept and who has access to it. In many cases, it may be necessary to make a few simple changes to how the office operates.


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The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Phone:0208 892 0369


COVID-19 Statement

Although there is no rule to prevent them from doing so, not all removals businesses are working during the Coronavirus measures advised by the Government.

Those that are working have been provided with clear guidelines by the Government and supported by AIM, with safe working procedures, specific documents and frequent information updates.

Removals firms

Removal firms are able to operate and should follow the latest government guidance on safer working. Where moves are carried out, social distancing should be followed.
Companies should ensure employees understand how to operate safely and communicate this to customers.

  • Removers should contact the household in advance to check that no member of the household is showing symptoms of coronavirus or self-isolating. If they are, works should be delayed.
  • They should also encourage households to ensure all internal doors are open and surfaces and possessions have been cleaned with household cleaning products prior to them entering the property.
  • No work should be carried out by a person who has coronavirus symptoms, however mild.
  • Removers should wash their hands on entering the property using separate towels of paper towels which need to be washed or disposed of safely after use.
  • Removers should seek to minimise contact with homeowners and remain 2 metres apart from householders at all times.
  • Removers should implement a buddy system and ensure that the same people work together when moving bulky items and furniture.
  • Removers should bring their own refreshments but you should ensure they have access to hand washing facilities, using separate towels or paper towels if possible,
    which should be washed or disposed of safely afterwards.