Storage Guide

Find Members-for-Storage-Service

This guide is to help you through the process of storing your household and commercial goods with one of our storage company members. If there is anything that is not covered by this brief guide or you have questions about your storage, you can contact your AIM Storage Mover for advice.

Guide to Storage Services

AIM Members offer a variety of different storage services, we have listed them below. You will have to contact your local member to find out if they carry out any of the services you may require.

  • Self Storage – Ideal if you want to do it yourself

  • Commercial Storage – Ideal for tradesmen, retail, home business, office storage

  • Container storage – Most popular service as minimal handling, along with collection and delivery


  • Mobile Storage – You load unit outside you property

  • Archive & Data Storage – For filing and storing of company data and important documents

  • Purchase Boxes – Members have a box shop for purchasing packing materials

Storage F.A.Q.

Q. What’s the difference between storage and self-storage?

A. Storage is basically warehousing and has traditionally been a service offered by removals companies to the public. In traditional storage facilities, goods are loaded into a container, (uniquely identified for the specific customer) and stored in a warehouse for retrieval or redelivery at the end of the contract.

Self-storage is usually associated with storage rooms that the customer can visit during the working day. However, many companies provide self-storage using the traditional warehousing system.

Most storage providers have a degree of flexibility in the services they offer, so it’s worth asking about access if you’re unsure.

Q. Do I need to complete an inventory?

A. Yes. If you want your goods to be insured while in storage, you will need to complete an inventory. Your storage provider will usually have inventory sheets to make this easier. Copies are usually kept by the customer and the storer.

Q. How do I calculate the amount of storage space required?

A. Storage is calculated by volume, (i.e. depth x width x height) and is measured in either cubic feet or cubic meters. To get a rough estimate, imaging the all items you want to store are stacked up, then measure the stack. This will give you the estimated volume.

Q. Why are certain items prohibited?

A. There are a few prohibited items where the answer is obvious, (for example, live animals and plants will not remain alive for long in a storage unit) and some items where the answer is related to insurance.

Perishable goods and anything that would attract vermin are strictly prohibited, as are items that may cause or accelerate fires, such as flammable liquids, explosives, etc. Illegal goods are prohibited because they are… illegal.

Storage Tips

Storing Your Refrigerator and Freezer

Whether you are putting your refrigerator into storage or preparing it for a long journey, special care needs to be taken to ensure the fridge stays free of mould or mildew.

These tips refer to both refrigerators and freezers, so for “fridge”, read “refrigerators and freezers”.

Step One – is to run down the contents of the fridge in advance, allowing for enough time to defrost the day before it is moved or stored. You can skip this step if you plan to give the contents to a friend, neighbour or relative.

Step Two – Defrosting. Turn the fridge off and leave the door(s) open. The time it takes to defrost is largely dependent on the amount of ice build-up and the ambient temperature outside the fridge but starting two or three days before the move will give plenty of time for drying out.

Usually, a few hours is long enough to loosen the ice so it can be gently scraped away with a plastic scraper. Avoid using metal scrapers and damaging the fridge. Place towels on the floor around the base of the fridge and check them regularly to avoid creating a puddle.

Step Three –  Cleaning. Once the fridge is defrosted and all the shelves have been removed, it should be cleaned with warm soapy water and dried thoroughly. Clean the shelves and put them aside, (they can be put back in when the fridge is completely dry).

When cleaning, pay particular attention to the door seals. Clean the seals gently with a non-abrasive cloth or a sponge.

After cleaning, leave the doors open for a few hours to ensure the fridge is completely dry.

Ideally, a fridge should be stored with the door slightly open to allow for air flow, but this isn’t practical or useful if the fridge is going into storage.  There isn’t going to be air-circulation in a closed storage unit. A few paper towels or an open container of baking soda can help to absorb any remaining moisture.

Find A Local Storage Facility Near You

Find-Storage-Members in your area

Storage is growing in popularity in the UK with more and more domestic and commercial customers taking advantage of storage facilities.




The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Phone:0208 892 0369


COVID-19 Statement

Although there is no rule to prevent them from doing so, not all removals businesses are working during the Coronavirus measures advised by the Government.

Those that are working have been provided with clear guidelines by the Government and supported by AIM, with safe working procedures, specific documents and frequent information updates.

Removals firms

Removal firms are able to operate and should follow the latest government guidance on safer working. Where moves are carried out, social distancing should be followed.
Companies should ensure employees understand how to operate safely and communicate this to customers.

  • Removers should contact the household in advance to check that no member of the household is showing symptoms of coronavirus or self-isolating. If they are, works should be delayed.
  • They should also encourage households to ensure all internal doors are open and surfaces and possessions have been cleaned with household cleaning products prior to them entering the property.
  • No work should be carried out by a person who has coronavirus symptoms, however mild.
  • Removers should wash their hands on entering the property using separate towels of paper towels which need to be washed or disposed of safely after use.
  • Removers should seek to minimise contact with homeowners and remain 2 metres apart from householders at all times.
  • Removers should implement a buddy system and ensure that the same people work together when moving bulky items and furniture.
  • Removers should bring their own refreshments but you should ensure they have access to hand washing facilities, using separate towels or paper towels if possible,
    which should be washed or disposed of safely afterwards.