What Do You Do All Day?

What Do You Do All Day?

A question that office staff and managers are often asked, (not just in this industry, but in many others) is, “What do you do all day?”

The implication is that there’s not much to do in the office. A misconception that can cause a division between office staff and operatives.

Similarly, some movers may believe trade association staff do nothing all day, except sign up new members.

We can’t speak for any of the other trade bodies, but at AIM we are kept very busy.

Apart from processing applications and helping applicants to meet our criteria, we are often asked to advise on a wide variety of issues, from marketing to employee rights. This means we spend many hours on research as we need to be sure the information and advice we give is accurate.

As part of our agreement with our members and the Steering Group, we also work towards improving AIM benefits for our Members, promoting AIM to the public and increasing our membership numbers.

Website Maintenance
This weekend, the AIM website is undergoing a major overhaul in preparation for new online services, which will be implemented over the coming weeks.

The new services will include packing materials sales, to members’ customers. Delivering packing materials to self-pack customers can often be costly. The labour costs and fuel are not always considered when quoting, so the financial impact is on the mover’s profit margin. AIM members will be able to direct their customers to buy their materials online and have them delivered directly.

Improved member profile pages will allow customers to get a better understanding of their chosen AIM Member, with more detailed information at a glance.

We are currently working on a new property selling/renting portal that will promote AIM Members to the moving public.

We apologise to all the movers that are still waiting for Assessment dates and follow-ups. We are working through the backlog as fast as we can, while giving each individual case our full attention.

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The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Phone:0208 892 0369


COVID-19 Statement

Although there is no rule to prevent them from doing so, not all removals businesses are working during the Coronavirus measures advised by the Government.

Those that are working have been provided with clear guidelines by the Government and supported by AIM, with safe working procedures, specific documents and frequent information updates.

Removals firms

Removal firms are able to operate and should follow the latest government guidance on safer working. Where moves are carried out, social distancing should be followed.
Companies should ensure employees understand how to operate safely and communicate this to customers.

  • Removers should contact the household in advance to check that no member of the household is showing symptoms of coronavirus or self-isolating. If they are, works should be delayed.
  • They should also encourage households to ensure all internal doors are open and surfaces and possessions have been cleaned with household cleaning products prior to them entering the property.
  • No work should be carried out by a person who has coronavirus symptoms, however mild.
  • Removers should wash their hands on entering the property using separate towels of paper towels which need to be washed or disposed of safely after use.
  • Removers should seek to minimise contact with homeowners and remain 2 metres apart from householders at all times.
  • Removers should implement a buddy system and ensure that the same people work together when moving bulky items and furniture.
  • Removers should bring their own refreshments but you should ensure they have access to hand washing facilities, using separate towels or paper towels if possible,
    which should be washed or disposed of safely afterwards.