Working Together

Working Together

Over the last three months the removals industry, like most other industries, has struggled to survive. Some movers decided to shut down and wait until the pandemic was under control, while others continued to work with stringent safety measures in place to protect themselves and their customers.

It is during times like this that members really need their trade association to step up and offer help and support. AIM did not shy away from this responsibility. Instead, we pulled together and put every effort into protecting our members and the wider removals industry.

At no point did we tell movers that they should or should not continue to work. Such decisions can only be made by the movers themselves. For those that chose to continue working, we provided and continue to provide resources to keep staff and customers safe. These resources include;

  • Covid-19 Risk assessment and method statements templates
  • Various check sheets and forms to monitor workers’ health
  • Bulk purchase and distribution of PPE to reduce costs

We also hosted frequent video meetings to discuss issues and offer solutions. These meetings were not exclusive to AIM members, but open to anyone in the removals industry.

Our campaign to urge the government to suspend stamp duty on home sales, to help the housing market, was industry wide and may have been a contributing factor to the government’s decision to implement the suspension.

We have grown a network of movers offering trade assistance, to reduce the number of staff travelling and we have helped movers to set up viricidal fogging and disinfection services.

While the measures above were to help the whole industry, we have also been working to improve AIM for our members.

One of the most important things a trade association can do is to strengthen consumer confidence in the members. To this end, we have been working with The Furniture Ombudsman to produce Terms & Conditions that protect the customer and mover alike, thereby reducing the likelihood of disputes.

We have increased our membership numbers over the last few months, with several reputable movers seeing how we respond to a crisis and wanting to be part of a pro-active association. As we continue to grow, we can put more resources into helping our members. After all, that is why we are here.

AIM is a not-for-profit Association. All of AIM’s income (and more) is invested back into the Association. Membership fees keep AIM going and the more members we have, the better we can serve those members.


From the Office of the Traffic Commissioner

The Senior Traffic Commissioner has updated his coronavirus (COVID-19) statutory document originally issued on 17 March 2020.

The update issued on 18 June 2020 includes reference to:

  • an increase in the maximum time allowed for a period of grace for financial standing an operator can receive from 6 months to 12 months
  • more information about in-person tribunal hearings in England from July 2020 (with hearings in Scotland and Wales likely to start a few weeks later as circumstances allow)

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The Association Of Independent Movers
Unit 4, Skills Centre,
Twickenham Trading Estate,
Rugby Road,
Phone:0208 892 0369