www.aimovers.org.uk - Association Of Independent Movers


When Moving House with an AIM Member

Read through some frequently asked question that may be of help. If there is anything that is not answered and you have questions about your move, you can contact your AIM Mover for advice.

Frequently Asked Questions

Where do I buy boxes?

Your mover will be able to provide the packing materials you need. Not all boxes are suitable for packing your goods, so it is better to get them from your mover rather than source them elsewhere.

Can my mover pack everything for me?

AIM members offer a variety of packing services. This can be discussed when the estimator visits your home.

Should I empty my wardrobes and drawers?

Furniture is not built to be moved while full. Chests of drawers should be emptied before moving to avoid making them unstable. AIM members use wardrobe cartons to transport the hanging contents from wardrobes. These boxes have hanging rails in them, so your clothes can be easily transferred.

How will my furniture be protected?

Sofas, armchairs, tables, mattresses and some other goods will be wrapped in specialist covers to protect them while they are being moved. Your mover will also have a supply of removals blanket on the vehicle, to wrap and protect furniture and other items.

What happens if I need to wait for keys on move day?

If your mover cannot get access to unload, there may be extra charges for “waiting time”. This should be clarified at the time you receive the quote. Some movers offer a waiting time waiver, which is a small fee paid in advance to cover any waiting time. Ask your mover for details.

Can I leave comments about my mover?

You can visit the mover’s profile page on this website and leave comments about them. All comments are monitored by AIM to prevent abuse of the system and ensure comments are genuine.