Why Use an AIM Member?

The Association of Independent Movers was formed to bring together removals companies that agree to comply with a code of practice that protects customers from bad business practises. The UK and Ireland removals industry is unregulated, which means anyone with a van can offer house removal services whether or not they have experience, equipment, training and consumer protection measures. For the average family house move, this can make choosing a removals firm something of a gamble. One of the biggest obstacles in any transaction is communicating what is expected by both parties. To avoid misunderstandings, it is vital that the customer knows precisely how much they will pay and what they should expect from their remover. When you choose an AIM member, you will be given a written quote that details what work will be carried out and at what cost. The accompanying Terms & Conditions will explain all the liabilities of the remover and make it easier to adjust to the unforeseen. This is important because moving home can often be so stressful that things get overlooked or circumstances may change unexpectedly. Once the details and cost of the work is agreed, the AIM member is contractually obliged and guarantees to turn up at the agreed time and date. This is vital as most domestic house moves are tightly scheduled and (particularly in buying chains) other home-owners may be waiting to move in to your vacated property. So far, the stated reasons for using an AIM member have been administerial, but there is also the matter of professionalism in the physical removal work. AIM members are obliged to supply skilled and experienced staff that have been trained in a range of house moving techniques. From packing services to piano moving, dismantling and re-assembling furniture, export wrapping and safe loading, AIM members train their staff to provide a high-quality service to all their customers. Finally, after the work has been completed, as a customer of an AIM member, you can leave a review on the member’s profile page on the AIM website.